Introduction

We are committed to safeguarding your privacy. This Privacy Policy outlines how we collect and use your information in compliance with the Australian Privacy Principles and the Privacy Act 1988 (Cth). By accessing our website or using our services, you consent to the practices described in this policy. Quotes For Solar operates under an Australian Business Number (ABN) and is a registered business name.

Our Rules

Our commitment to privacy is reinforced by the following principles:

• Rule 1: When you request a quote, your information will be shared with one solar company serving your area. In some cases, we may share your details with up to three solar power companies if required to ensure you receive suitable quotes. Installers can only use this information to provide you with a solar quote.
• Rule 2: We abhor spam. Your information will only be shared with the selected solar installers and, if applicable, the finance partners you choose. We will not disclose your information to others without explicit consent or unless legally required.
• Rule 3: We may send you emails and occasional SMS to guide you through the solar buying process, seek feedback, provide updates on the solar industry, and share occasional offers. Every email will include a prominent unsubscribe link.

Collection of Personal Information

We collect personal information directly from you and, if obtained from a third party, will notify you accordingly. The information collected may include your name, address, phone number, email address, and any other identifying details you choose to provide.

Additional Information

We may collect additional information when you provide feedback, interact with us, or share information about your personal or business affairs. You have the right not to identify yourself where lawful and practicable.

Reviews and Feedback

If you submit a review, we may store and post it on our website or social media, subject to our Terms of Use.

Cookies

When you visit our website, we may collect information for analysis purposes, including the number of visits, pages viewed, duration of stay, browser details, and IP address. We use cookies and tracking technologies to enhance our service.

Holding Your Personal Information

We may store personal information on servers hosted overseas for the purposes outlined in this Policy. To ensure compliance with the Australian Privacy Principles, we take reasonable steps to ensure that any overseas service providers comply with equivalent privacy standards. This includes implementing contractual safeguards and monitoring compliance to protect your personal information. By using our services, you consent to your personal information being stored and processed overseas in accordance with this Privacy Policy.

Using and Disclosing Your Personal Information

We use and disclose personal information to provide requested services, match you with suitable suppliers, enforce contracts, comply with legal requirements, and for marketing purposes. If you participate in a promotion, your first name, last name, and state may be used for promotional purposes, in line with our Terms of Use and Promotional Terms and Conditions. This may include use on social media, advertisements, and promotional materials.

Marketing

We may use personal information for direct marketing and occasional newsletters until you unsubscribe. Administrative communications necessary for services may be exempt. By participating in our promotions, you consent to receive communications related to your participation, including promotional offers, updates, and announcements.

Additionally, by participating in our promotions and accepting a refund, you consent to Quotes For Solar publishing your first name, last name, and state for promotional purposes. This may include use on social media, advertisements, and promotional materials. This consent is a condition of participating in the promotion and cannot be revoked once the refund has been issued.

Requests and Access to Personal Information

You may request us not to use personal information in specific matters. We provide access to, and the ability to update or correct, your personal information.

De-identification and Destruction

We de-identify or destroy personal information that is no longer needed, except when required by law to retain it.

Changes to Privacy Policy

This Privacy Policy may change in the future. Please check back periodically to review any modifications. This Policy should be read in conjunction with our Terms of Use for a complete understanding of your rights and obligations.

Last Updated

November 18, 2024

Contacting Us About Privacy

For privacy-related queries, requests, or complaints, contact us at info@quotesforsolar.com.au. We will respond to your inquiries in a reasonable timeframe. If unsatisfied, you may contact the Office of the Australian Information Commissioner.

Office of the Australian Information Commissioner

• Website: www.oaic.gov.au
• Phone: 1300 363 992

Quotes for Solar offers services to Australian-based customers.